WEBER service
additive

Available 365

days a year

80 %

of inquiries are solved with the first contact

We rely on long-term and cooperative partnership and a continuous exchange of experiences with our customers. Exactly for this reason, service is a huge priority for us! We firmly stand for a promise to our customers: we want to convince with our products for the long term. This high standard of quality is reflected in the continuous research and development that is included in our products, but also in our customer support before, during, and after the transaction.

We do not leave you to struggle with a problem for long – we work with short reaction times and fast problem solving. It does not matter whether the customer’s location is nearby or thousands of kilometres away. There are various easy options to contact our Service team. You can get in touch by phone or email or use our new customer portal.

WEBER
Customer Support

We support your projects with our expertise and stand by your side with our experience

Our service is focused on supporting our clients with expertise. In doing so, we work closely with our customers to provide them with our expertise and experience and to respond to their individual projects. In addition to technical advice and support, we also take care of repairs and spare parts for our gantry and robotic systems, and of course continue to provide technical support after the purchase.
We attach great importance to open and transparent communication and are always available to our customers. Whether it is a question about our products, technical problems, repairs or spare parts, we are always there for our customers and offer fast and reliable support.

Contact us

Get in touch

Standorte

Address

Hans Weber Maschinenfabrik GmbH
Bamberger Straße 20
D-96317 Kronach

Shipping address:
Industriestraße 23
D-96317 Kronach

For questions or help
Phone.: +49 (0) 9261 409-0
E-Mail: info@hansweber.de

Contact

Direct contact

Nikolai Altwasser

Service technician

Phone: +49 (0) 92 61 / 4 09 - 600
Mail: service.additive@hansweber.de

Contact persons

Florian Kotschenreuther

Head of Technical Centre and Assembly

Phone: +49 (0) 92 61 / 4 09 - 600
Mail: service.additive@hansweber.de

Contact persons
Contact, Opening Hours, Locations

Solutions for the future
Please contact us

Benefit from our expert knowledge: We will be pleased to advise you and together we will find a solution that will perfectly meet your requirements.  Do not hesitate to contact us. We also develop your solution for the future together with you.

Contact

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